Wow, sounds like alien huh! Today I went to make a courtesy visit to one of my customer who work at a reputable telecommunication company in Malaysia. Since this month is Ramadan so we talk just in his office. Normally I would have a “teh-tarik” with him.
So along the casual conversation suddently we jumped to talk about Mobile number portability (MNP). Basically MNP enables mobile telephone users to retain our mobile telephone numbers when changing from one mobile network operator to another. This is cool when we want to switch to a new mobile service provider, while retaining our existing mobile number.
The service which was launched last Friday, would firstly be on a limited ‘live' trial basis for prepaid phone users in the Klang Valley. He said the service would be extended to postpaid users later on mid September followed by a nationwide launch in early October 2008. This is what his CEO told a reporter on this seamless tranfer for mobile users in Malaysia.
Read the report in theedgedaily.com for further details.
With the nationwide launching of MNP next month, I am really curious about how the market will evolve or shift to. Afterall, with Digi’s lowest call rate and handsome rewards, the younger generations has no reason to stick with a slightly more expensive and lousy customer service network operater. Digi seems to be able to capture the younger generations’s attraction and see the market through their point of view.
Is my comment under moderation?
Hi Jason,
Yeah, this is an interesting scenario to malaysian mobile market. Telco operators seem quiet on this MNP. No ads, no huha on the tv, media, etc. They seems scared on losing customers. But we as users have our rights too. So by all means, next month if you are not happy with your current operator by all means change it to a more preferred operator. Currently I am using 2 operators. One is good and the other is so-so . . . .
All the telcos bought full page on major newspapers today! Haha. Things are going to be very interesting from now on as MNP has been launched nationwide since yesterday.
Digi, always the smarter choice. Honestly, with their lowest call rate and best added value service, it’s not surprising that Digi has managed to capture new customers with MNP alone. Many didn’t want to make the switch because they wanted to keep their numbers. Not anymore.
I will always follow you.